Grand Sirenis Riviera Maya Resort and Spa Reviews

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  • Reviewed: April 11, 2022

    It says there are no leap break college, just it was full of them. Many children unattended.

    Love this resort. Staff very friendly.

    Stayed in March 2022

  • Reviewed: April 10, 2022

    7.0

    "immerse in the nature with animals encounters! lazy river is a super good plus!"

    not enough and not attainable seats at the puddle or beach. either rules of non occupying lord's day beds in accelerate is not enforced or people are really going at 7am to reserve their spot…past 8:30 no lord's day chairs are avilabe. ever.

    great spaces and pools. lazy river is a super Plus!!! shows after dinner very well organized

    Stayed in April 2022

  • Reviewed: April 4, 2022

    nine.0

    "very relaxing, family vacation in a fantastic resort"

    we actually enjoyed our stay at the Grand Sirenis, the staff were really helpful and friendly especially Walter and Argelia in concierge. The holding is very clean. the layout of the property is fantabulous, the food was very good particularly the Ala carte restaurants and the bbq on the beach. the beach is really overnice which is within a cove, the staff work so difficult on the beach to keep on top of the seaweed problem that they have on that declension. rooms are really big, we loved the wild fauna around the property especially the monkeys.

    Stayed in March 2022

  • Reviewed: March 25, 2022

    9.0

    "This was the best vacation I have gone on so far and I would definitely come over again"

    the room had and then many mosquitos but overall it was very make clean

    staff was very friendly and there was a bunch of things to practice on the property

    Stayed in March 2022

  • Reviewed: March 23, 2022

    long walk to the beach

    beach

    Stayed in March 2022

  • Reviewed: March fifteen, 2022

    Non enough shade/chairs to get out of the sunday, and a couple of less impressive restaurants.

    Good buffet, friendly staff, some of the a la carte restaurants were great.

    Stayed in March 2022

  • Reviewed: March 7, 2022

    Proficient options for aka carte du jour locations

    Liked the room and the puddle areas

    Stayed in February 2022

  • Reviewed: March five, 2022

    eight.0

    "Great stay at a big resort with many green areas and a nice snorkel-friendly beach."

    The principal restaurant had a very unpleasant atmosphere. I was mode as well big and soulless and the acoustics was horrible. You could virtually non accept a regular conversation. And you weren't fifty-fifty allowed to sit outside on the terrace. This was the only existent flaw on this otherwise not bad resort. The food nonetheless was skillful.

    The little square outside the coffee shop at nighttime with alive singing from the lovely cuban lady. Peachy atmosphere! Too skillful wifi throughout the resort.

    Stayed in March 2022

  • Reviewed: February 27, 2022

    The nutrient, poor quality

    The location

    Stayed in February 2022

  • Reviewed: Feb 27, 2022

    7.0

    "Beautiful grounds, ok nutrient."

    Property is a bit dated and the rooms and pool areas need some upgrading. The beds weren't as comfy as I would like to. The food was a hit or missed. The specialty restaurants get booked fast then we didn't get to experience many of them. The Brazilian restaurant was slap-up. The remainder of the food was just ok. service was good and bad.

    Beautiful maintained footing. The nature trail and wildlife is amazing. The staff is super friendly.

    Stayed in February 2022

  • Reviewed: February 15, 2022

    viii.0

    "A good holiday location"

    The size of the room

    Location and the beach, Plus the dolphins

    Stayed in Jan 2022

  • Reviewed: February 14, 2022

    Check in was a niggling annoying as they did non reply to emails, nor requests for rooms down to the number of beds. This may not exist a local problem, as the local staff got things right.

    The STAFF is unbelievable, the best ever. From the bar staff to the activity hosts to the room staff... everyone was incredibly squeamish and all-around.

    Stayed in February 2022

  • Reviewed: February 9, 2022

    9.0

    "skilful for a week in the sun"

    I think the white grout in all the bathrooms was getting tired

    many pools with unlike levels of interaction, from placidity near the juice bar, to busy and entertaining around the cenotaph bar.

    Stayed in Dec 2021

  • Reviewed: February 8, 2022

    9.0

    "splendid resort. food drinks and amusement. the staff are also fantastic. great spa."

    the check out procedure is very tiresome.

    it'due south big and spacious and very well kept.

    Stayed in January 2022

  • Reviewed: February i, 2022

    9.0

    "Infrequent venue for the price, very reasonable and not bad for a family unit vacation!"

    The information well-nigh the kids lodge.

    Loved the friendliness of staff, accommodations for families and range of activities provided.

    Stayed in January 2022

  • Reviewed: Jan 28, 2022

    ix.0

    "really enjoyable stay would recommend"

    food sometimes a flake common cold

    staff very friendly, good facilities and pools, nice embankment surface area

    Stayed in January 2022

  • Reviewed: January 22, 2022

    vii.0

    "Amazing wildlife, wonderful cleaning staff and await staff who tin't do more for y'all. Food is average. Notwithstanding enjoyed our"

    The reception staff and area isn't the best. Not efficient and not clear. I got charged before we got there, refunded only lost money during the charge per unit of substitution even though information technology wasn't my fault. Not happy with that. Also the food in the main buffet is of a very poor standard. The alcoholic drinks very sugary. Was told that there's no bus taxi only. the concierge make money on the taxis coming in which are extortionate. There IS a local omnibus. Wasn't great that there'southward a dolphin arena - just watch the cove and you'll understand why information technology'southward a no go.

    The bar, restaurant, entertainment and cleaning staff were all exceptionally friendly and very accommodating. The eating house staff went above and beyond and the cleaning staff couldn't have washed more for y'all. Sami in the chief bar was and so lovely and very friendly. The coffee shop was delicious!!! Bed very comfortable and always a beautiful towel brute left, small touches keep mode. loved the wildlife effectually the resort and information technology had a great gym!

    Stayed in January 2022

  • Reviewed: January 20, 2022

    The food was clearly geared towards a north american public. It is alright, you lot observe stuff to eat, only information technology is the stereotypical American dining hall with tons of fried stuff and not much in the manner of quality. It was a fleck of a disappointment because I really love Mexican food and I always ate very well in Mexico. This hotel still only doesn't serve local nutrient per se, just American food

    The room was absolutely splendid, the staff was very sweet, the amenities were great. Plenty of space to park a rental automobile and plenty of interesting things to practise and encounter in the surface area (simply it requires a machine, zip is within walking distance from the resort)

    Stayed in December 2021

  • Reviewed: January xx, 2022

    9.0

    "peachy experience, totally worth it"

    it was huge, so sometimes it rained and more than shuttles would exist bully. and the white wine I mentioned.

    Everything except their white wine and long bank check in. not the typical all inclusive, the location is astonishing, staff is super friendly, the cleanliness superb and top quality attractions. the all-time of grade the beautiful natural location

    Stayed in Jan 2022

  • Reviewed: December 27, 2021

    nine.0

    "Wonderful memories made in a beautiful, relaxing place!"

    Concierge wasn't very helpful. Had some problems reserving restaurants included in the bundle. Requested assist with booking transportation to resort ahead of time and was not give whatever. Rules/procedures/levels of help seemed to modify based on who you talked to.

    Cute, huge property teeming with local wildlife and tropical plants. Plenty of activities to do and entertainment to run across every night. Despite the many opportunities to political party and have a blast, the resort maintained a safety, family-friendly atmosphere. Great rooms cleaned/restocked daily.

    Stayed in December 2021

  • Reviewed: Dec 21, 2021

    7.0

    "cute just buffet food was terrible"

    the property would olfactory property like septic near a lot of the bathrooms and some of the bathrooms (near pools and beach) were not kept clean

    the property is beautiful and has amazing vegetation, animals and views

    Stayed in December 2021

  • Reviewed: December 21, 2021

    Phone to phone call the desk didn't work Ac controller didn't work Beach side a fiddling small

    Practiced staff ,clean room Skilful food Entertainment- bully

    Stayed in December 2021

  • Reviewed: Dec sixteen, 2021

    I did not like the beach. I expected miles of beach to walk on everyday and that was not the case.

    I loved the resort, the food, the room especially, the food, and the staff.

    Stayed in Dec 2021

  • Reviewed: Dec fifteen, 2021

    9.0

    "An excellent place to at stay in Cancun!"

    Just one day, the cleaning service didn't come to set up my room. But at the end of the solar day, it was just a minor problem and at the next morning they fixed it perfectly!

    Amazing hotel complex! From the staff to the services, activities and accommodations they offer, everything was delightful! All meals are consummate with a great variety of food and drinks! Transportation to all corners of the complex are quick and effective! My time there was exquisite! Congratulations!

    Stayed in Dec 2021

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